Merveyl specializes in the design and customization of complementary products and equipment for the luxury hotel and spa industry. Our offerings include hotel slippers, cosmetics, toiletries, and various hotel equipment.

Yes, Merveyl provides customization services where you can add your hotel's logo, style, and identity to the products of your choice. Their design team will assist you in defining the most suitable options for your needs. Please check the MOQ List below here.

Orders can be placed through our official webshop: www.merveyl.com.

For personalized orders or inquiries, please contact our team with the following options :

File:WhatsApp.svg - Wikimedia Commons  By Whatsapp (click on the whatsapp logo located on the botton left of the page of our webshop: www.merveyl.com

 Phone Icon, Transparent Phone.PNG Images & Vector - FreeIconsPNG    By Phone at +32 2 478 95 17 during office hours from 8.am to 5pm from Monday to Friday

Mail icon vector png - Pixsector  By Email at info@merveyl.com

Merveyl's e-shop supports secured payment methods. Specific payment options are detailed during the checkout process on our website. 

Yes, Merveyl provides tracked deliveries to ensure your orders arrive safely and on time.​ 

Yes, Merveyl offers a guarantee of 2 years on all electric equipment from Corby of Windsor, ensuring quality and customer satisfaction.​

Customer service can be reached through the contact form or with the following options : 

File:WhatsApp.svg - Wikimedia Commons  By Whatsapp (click on the whatsapp logo located on the botton left of the page of our webshop: www.merveyl.com

 Phone Icon, Transparent Phone.PNG Images & Vector - FreeIconsPNG    By Phone at +32 2 478 95 17 during office hours from 8.am to 5pm from Monday to Friday

Mail icon vector png - Pixsector  By Email at info@merveyl.com

The warehouse of 2800m2 and our offices are located at in Belgium, Dooren 97, CP1785 Merchtem. We are strategically located between the city of Brussels and the harbor of Antwerp.  

The minimum order required for standard items depends on the number of items in one box. However, customized products may have specific quantity requirements, which will be communicated during the design process.

Yes, Merveyl can provide samples. If you wish to order samples from our collections of accessories, please click on the button “order 1 sample” located on the product page. 

For cosmetics and equipments, please contact us at info@merveyl.com -you can purchase samples upon request to help you assess quality and suitability before committing to a larger order.

 

Returns are accepted under certain conditions. Please contact our customer service team for authorization before returning any item. Refunds are processed upon inspection of returned goods.

Yes, international delivery is available. Shipping costs and delivery times vary depending on location.

Trade pricing is available for hospitality professionals and bulk orders. Contact our sales team for a customized quote.

You can update your details by contacting our customer service directly or by modifying your information in your online account.